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FAQs Symphonia Plug in & Create

FAQs Symphonia Plug in & Create

What’s the advantage of Air Wick Symphonia over other air freshener electricals?

Symphonia delivers two great fragrances which alternate every hour to ensure you always notice their great fragrances.

How does Symphonia work?

Fragrances diffuse through a heating system similar to standard electric products. Every hour the heater switches on to the next refill to ensure that fragrances constantly alternate.

Can I leave this product plugged in 24/7?

As with any other electrical device we recommend that you switch it off at night.

How will I know that it is time to change the refill?

Your refill will be empty

How can I increase the fragrance level quickly?

AIR WICK SYMPHONIA™ contains an X-Press™ Boost Button which when pressed gives a fragrance boost for 15 minutes.

Do I have to buy the small Symphonia refills (12ml), or can I use my favourite Air Wick fragrance?

You can use you favourite Air Wick fragrances, in the large refill size (19ml), as well as the small size double refills.

What are the fragrances available?

We have three great fragrance pairs available (with new fragrances to come!), but you can also combine your favourite Air Wick fragrances.

How long do the fragrance pairs last?

With two small (12ml) “double refills”, the product will last up to 75 days*

*based on a daily usage of 12h at minimum setting.

Can I use the small (12ml) double refills in any other device? And Can I use the large (19ml) refill in Symphonia?

Yes. The 12ml refills will fit with the standard electric plug-in, with the X-Press™ electric refills, and with Air Wick Lumin’Air. The large (19ml) refills can also be used in the New Air Wick Symphonia.

How did you select the fragrance pairs?

The pairs selected for Symphonia have been developed and chosen to give you two exciting but complimentary fragrances which you notice every time they change.

How often do the fragrances alternate?

The fragrances alternate every hour.

Can I change this time setting?

No, but you can adapt the fragrance intensity by pressing the X-press™ Boost Button and by varying the setting of the blue dials.

Can I choose any fragrances combination without risking a bad blend?

The pairs selected for Symphonia have been developed and chosen to give you two exciting but complimentary fragrances; however, you have the freedom to use any of your favourite AIR WICK fragrances together.

If I use two large (19ml) existing single refills instead of the small double refills (2X12ml), does it last longer?

Yes. As there is more liquid in the large refills, it will last longer.

If I adjust differently the fragrance intensities, one being higher than the other, is that one going to evaporate first?

You can adjust the intensity of each fragrance individually. If you set differently one will evaporate before the other. The advantage of Symphonia is that you can replace each individual fragrance when it has run out, and that you don’t need to wait for both compartments to be empty.

Can it work with one refill only?

Yes, the device will function with only one refill, however we would recommend that for the best performance the plug-in is used with both refills.